The Glories of BSA Regal
Posted: Tue May 09, 2006 3:18 am
BSA Regal is always highly recommended here, by USA guys as well as British, but after getting my parcel from them last night, I was so impressed that I wanted to praise them out loud.
Phil responds to email enquiries the same day - not several days or a week or two later after you've sent them the same message several times. He tells you which parts he's got in stock and how long it'll take to get the others. I got him to get me a Yamaha choke part (instead of bothering to order it from a local dealer) and he gave me the price and lead time from the Yamaha distributor right away.
Parcel Force to South Africa 16 pounds. Phil let me know as soon as it was sent and gave me the tracking number. That was Wednesday. Yesterday morning (Monday) I checked the Parcel Force website and it showed that the parcel had left the UK on Friday. So I thought ok, maybe I'll get it tomorrow (Tuesday), but around 11am the postman brought it to my office.
Then last night I opened the parcel and I was so impressed with the way it was packaged. Heavy plastic heat-sealed bags, one within the other, and the inner bag containing separate bags for each part. Even individually sealed each gasket and jet within those bags. And the part numbers written on each bag.
Absolutely unequalled service. You just don't get any better.
Phil responds to email enquiries the same day - not several days or a week or two later after you've sent them the same message several times. He tells you which parts he's got in stock and how long it'll take to get the others. I got him to get me a Yamaha choke part (instead of bothering to order it from a local dealer) and he gave me the price and lead time from the Yamaha distributor right away.
Parcel Force to South Africa 16 pounds. Phil let me know as soon as it was sent and gave me the tracking number. That was Wednesday. Yesterday morning (Monday) I checked the Parcel Force website and it showed that the parcel had left the UK on Friday. So I thought ok, maybe I'll get it tomorrow (Tuesday), but around 11am the postman brought it to my office.
Then last night I opened the parcel and I was so impressed with the way it was packaged. Heavy plastic heat-sealed bags, one within the other, and the inner bag containing separate bags for each part. Even individually sealed each gasket and jet within those bags. And the part numbers written on each bag.
Absolutely unequalled service. You just don't get any better.